Return Policy

Rhinestone Studio accepts returns or even exchanges for standard merchandise within 30 days for items that have not been worn and are still in saleable condition. Custom orders are not returnable or refundable.

  • Customers are responsible for the cost of sending the item(s) back to us.
  • For returns or exchanges, please contact us before returning your merchandise at 512-330-4900.
  • Returns and exchanges should be mailed to the following address. For exchanges, please indicate what you would like in exchange.
    Cathy Veri – Returns
    Rhinestone Studio
    6709 Magenta Lane
    Austin, TX 78739
  • Upon receiving your standard merchandise return, we will credit your payment card for 100% of cost of the item(s) plus tax if applicable. Shipping costs will not be refunded. Custom orders are not returnable.
  • Refunds will not be granted if merchandise is damaged.

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